Official Document

Ethical
AI Principles

Our framework for building honest, source-backed, and human-centric AI.

Legal Officer
Reviewed ByLegal Operations
Last Updated
February 3, 2026
Status
Active & Binding
01

The Truth Guarantee

OkayIQ agents are designed as 'Knowledge Bound' systems. Unlike standard LLMs which are prone to guessing, our agents are architected to prioritize source documentation over internal generation. If a fact isn't in your knowledge base, the AI is instructed to defer to a human.

02

Bias Mitigation

We actively monitor for and mitigate programmatic bias. Our training protocols emphasize neutral, professional service delivery regardless of input complexity.

03

Human-in-the-Loop

We believe AI is an amplifier for humans, not a replacement. Every OkayIQ deployment must include a clear path for customers to reach a human agent, ensuring accountability for automated decisions.

04

Full Transparency

Every response generated by OkayIQ includes clear citations. This allows both you and your customers to verify the authenticity and source of any information provided.

Need specific legal language?

For Scale and Enterprise customers, we offer custom Data Processing Agreements (DPA) and Master Service Agreements (MSA) tailored to your specific compliance needs.